We have updated our management software which is causing some slight delay in answering calls etc but we are doing our best to maintain a high standard of service.
We are endeavouring to contact you to rearrange cancelled appointments, however you may want to call reception to rearrange your appointments.
The phones are very busy and we are working very hard under difficult circumstances to help you as efficiently as we can , please be patient with us
Damian Murphy and all the team at Rockhouse
As of the 4th of January the practice is fully open in line with advice from the Chief Dental Officer and the Government
As per the guidelines if you are shielding or in a vulnerable group you may want to defer treatment during the “lockdown” please call reception to discus or rearrange your appointments
Welcome to Rock House
We are operating with a fully recognised Standard Operating Procedure (SOP) and appropriate use of PPE which we have been able to acquire so as to fully comply.
We currently also have hygienist services operating at 50% of capacity and are able to “hand scale” with slightly longer appointments i.e. most appointments are now a minimum of 30 minutes to allow for increase in infection prevention procedures.
New Opening Times
The practice will be open from 8.30 am to 5.30 pm on a Monday, Tuesday, Wednesday and Thursday and 8.30 to 1pm on a Friday until further notice.
Covid 19
The practice is open and we are now able to start “routine treatments” and emergencies that may occur.
If you have had appointments cancelled between March and July and have not yet been contacted please call the practice on 01244 332162 to rearrange your appointments .
Please be aware that we are reduced to 30 to 50% capacity as a result of the measures we have implemented to ensure your safety this has also made it necessary to apply a £35 Covid supplement fee to treatments where the highest level of PPE protection is necessary.
Again we are extremely grateful for your continued support, patience and understanding in this difficult time !!!!
Please read the following before attending the practice :
There are certain changes you will notice at the practice we have introduced to protect you and the staff.
We would greatly appreciate your cooperation in complying with these modifications and the following rules :
Please do not enter the practice unless you have a prearranged appointment made by telephone or email
Wait outside or in your car before being INVITED in (so as to avoid any unnecessary contact with other patients and telephone the practice from outside to let us know you have arrived .
Please do not :
bring anyone else with you (parent should accompany a child under age 16)
bring any bags etc
the toilets will not be available so please try and ensure you will not need it.
try and avoid using any handrails or door handles and use hand sanitizer provided on arrival.
due to the extra time we need to allow for maintaining yours and our safety there will be some changes to number of appointments available and the fees
we will update this over the next few days
Best wishes Damian Murphy
- General and preventive dentistry
- Oral hygiene
- Teeth whitening
- Crowns and bridges
- Veneers
- Dental implants/Implant management
- Bite-related issues
- Dentures
- Mouth guards
- Sedation
For information and advice on any of our services, talk to the Rock House patient care team using your preferred method of contact.
Email us today at reception@rockhousedentalpractice.co.uk
Dental payment plans available
